Saturday, June 14, 2014

HTC Desire 310 random crash / soft reboot problem - solved

Hello there. Few days ago i bought a brand new HTC Desire 310 phone, and in few days i met a pretty interesting issue - my phone was randomly crashing (rebooting) time to time on various actions. I was even thinking about getting a new phone using my warranty card, but then I found a simple solution in about 5 minutes of actually being non-lazy, lol. The problem is the default screen lock on this phone (prolly, firmware fault). This problem is easily solved by going to

Settings -> Security -> Screen lock 

and setting your Screen lock to anything but not Slide :). I've seen people with this problem around, and here is the solution. I hope HTC takes care of this issue in the next firmware update.

4 comments:

  1. Hi!! i have the same phone….and it work fine until i update the phone with an htc update a few days ago. it reboot every 1/2 minute. i try your solution but nothing…have you do anything else?
    thanks for your support

    ReplyDelete
    Replies
    1. Hi, do you solve it? if you fix it, can you tell me how?

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  2. You could also try leaving your phone without battery for few hours.

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  3. Oh, well, I've found the ACTUAL problem. This happens because battery "falls" from contacts at phone motherboard. This means you just have to put some paper in the buttom of your battery (to make it fit to contacts better).

    ReplyDelete